Privacy Policy
Last Updated: This material was last updated: September 22, 2016
Contact Information
If you have any questions about this Policy or our use of your Personal Information, please contact us by any of the following methods:
Email: [email protected]
Address: Luminary Works, LLC, 1579 Monroe Dr. NE, Suite 808, Atlanta, GA 30324, USA
1. ABOUT THIS POLICY. This Privacy Policy (“Policy”) describes the information privacy practices of Luminary Works, LLC, (“Luminary Works,” “we,” or “us,” or “our”) and is posted on our websites, mobile applications, and online services (“Online Services”). It covers the information that we collect about you, how we use and share this information, and your choices regarding our collection and use.
If you have any questions or concerns regarding this Policy, please contact us using the methods described above.
By accessing our Online Services, requesting or being a Customer of our Services, communicating or otherwise interacting with us, You acknowledge that You have read, understood, and agree to our collection, storage, use, and disclosure of your Information as described in this Policy.
This Policy applies to information collected about You by Luminary Works and our business partners and third party service providers. As used herein, “Personal Information” means information that personally identifies you, and “Non-Personal Information” means information that relates to you but does not directly identify you. “Information” is collectively used herein to refer to both Personal Information and Non-Personal Information. This Policy does not apply to any third parties or any websites that might be linked to our Online Services or products.
2. CHANGES TO THIS POLICY. We may update this Policy from time to time effective upon posting the revised Policy, along with the date on which it was most recently updated, on our Policies page. Please periodically review this Policy for updates. If a change to this Policy materially affects the use or disclosure of your Personal Information, we will notify you by placing a more prominent notice on our homepage located at http://www.luminaryworks.com. By continuing to use our Online Services, order Services, provide us information, or otherwise interact with us thereafter, you agree to accept such changes to this Policy. Please contact us as described above if you would like information regarding any Policy changes.
3. REFERENCE TO ADDITIONAL POLICIES. Please take a moment to review the Luminary Works Online Acceptable Use Policy. This policy contains additional details about the content on the Luminary Works Sites.
4. VISITORS FROM OUTSIDE THE UNITED STATES. Our Online Services are operated and Services provided from the United States and are subject to the applicable state and federal laws of the United States. If you are located outside of the United States, please be aware that any Information you provide to us will be transferred to servers located in the United States and in other countries around the world. Through our third-party partners, such as Google and other service providers, we may store and process your Personal Information on a server located outside the country where you live. By using our Online Services, you are consenting to the use and disclosure of your Information in accordance with this Policy and subject to United States law, which may not provide the same level of protections as the laws of your country.
5. INFORMATION COLLECTED. Luminary Works and our business partners and third party service providers collect Information about you from a variety of sources, including Personal Information you provide directly to us and Information we collect about you when you access or use our Online Services and otherwise interact with us. We also collect Information about you from third parties including other online services, and from our business partners and third party service providers. We may combine any of the Information collected about you for the purposes described in this Policy.
5a. Personal Information. We collect Personal Information (such as your name, address, telephone number, email address, financial and credit card information) when you pay an online invoice; join our mailing list; contact or communicate with us; participate in surveys; enter contests; submit a testimonial; access or use our website pages or accounts on any third party social media platforms; provide or submit comments, suggestions, or other content to us; and/or otherwise interact with us online or by phone, mail, or in person.
5b. Information Collected Automatically. Our Online Services, email messages, and advertisements use various tracking technologies that may include cookies, log file information, web beacons, and location data, (collectively, “Data Collection Tools”) to automatically collect Information from you. We, along with our third party business partners and service providers, use Data Collection Tools for a variety of purposes, including enhancing your online experience and our product offerings. We treat Information automatically collected as Non-Personal Information. Please see below for more information regarding the Data Collection Tools that we may use.
Cookies: Luminary Works and some of its business partners use "cookies" on our Online Services. A cookie is a small piece of data that is sent to your Internet browser from a Web server and stored on your computer's hard drive. We use cookies to identify the areas of our Online Services you have visited or customized, so the next time you visit us those pages may be readily accessible.
Log File Information: Log file information is automatically reported by your browser or mobile device each time you access our Online Services. When you use our Online Services, servers may automatically record certain log file information such as your web request, Internet Protocol (IP) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with Linked Sites, domain names, landing pages, pages viewed, and other such information.
Web Beacons: When you use our Online Services, we may employ web beacons (also known as clear gifs) which are used to anonymously track your online usage patterns. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information facilitates more accurate reporting and improvement of our Online Services.
Location Data: When you access our Online Services via a mobile device, we may access, collect, monitor, and/or remotely store information regarding your mobile device, as well as real-time “location data,” which may include GPS coordinates. Location data may convey to us information about how you browse and use our Online Services.
Online Analytics: We use third party analytics tools to help us measure traffic and usage trends for our Online Services. These tools collect Information sent by your browser or mobile device, including the pages you visit and other Information that assists us in improving our Online Services and offerings.
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), on certain Online Services. Google Analytics collects information such as how often you visit our Online Services, what pages you visit within the Online Services, and what other sites you visited prior to coming to the applicable Online Service. We use the information provided by Google to improve our Online Services. For more information regarding how Google collects, uses and shares your information please visit http://www.google.com/policies/privacy/partners/.
5c. Information We May Receive From Third Parties. We may receive Information about you from third parties such as our business partners and service providers. We may also obtain other Information about you such as change of address or contact information from commercially or publicly available sources.
6. HOW WE USE YOUR INFORMATION. Luminary Works uses your Information that we collect, including Personal Information, for a variety of business purposes, including:
We may combine all the Information we collect or receive about you for any of the foregoing purposes.
7. INFORMATION SHARING AND DISCLOSURE. We do not share, sell, or license your Personal Information to third parties for their marketing purposes.
Luminary Works will share and disclose your Personal Information under the following circumstances:
8. USER POSTS. Any Information that you post to on our Online Services, such as Testimonials, or to social media platforms such as Twitter and LinkedIn may be seen, collected, and used by anyone who has access thereto. You are responsible for all actions resulting from any Information, including Personal Information, which you post via our Online Services or social media platforms. Please remember that any Information you share or otherwise post becomes public information, is not subject to this Policy, and Luminary Works is not responsible for the results of such postings.
9. YOUR CHOICES. We provide you with the opportunity to update and/or delete certain Personal Information and to opt-out of having your Personal Information used or disclosed for certain purposes. For example, you may:
It may take several weeks for your request to become effective. If you continue to receive our communications after expressing an opt-out preference, please let us know so that we can investigate the situation. We will, however, continue to send transaction-based emails, if applicable.
Please be aware that, if you do not allow us to collect and use your Personal Information, we may not be able to deliver certain offerings to you.
9a. Data Collection Tools. You may be able to opt out of the automatic collection of some Information by referring to your web browser’s or mobile device’s options or settings menu. However, doing so may disable many of the portions, features, or functionality of our Online Services. For example, most web browsers automatically accept cookies, but you have the choice to set your browser to accept or reject cookies. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences or visit http://www.allaboutcookies.org for more information.
9b. Google Analytics. Google provides users choice on how their data is collected by Google Analytics by developing an Opt-out Browser Add-on which can be located at: http://tools.google.com/dlpage/gaoptout. By installing this Add-on, no information is being sent to Google Analytics.
9c. Location Data. You may opt out from allowing us to have access to your location data by adjusting the permissions in your web browser’s or mobile device’s options or settings menu, though some features of our Online Services may not function properly if use or availability of location data is impaired or disabled.
9d. Third Party Service Providers. If you have submitted your Personal Information on a page provided in conjunction with one of our third party business partners or service providers, your Personal Information may also be maintained by such partner or the service provider. You will need to contact them separately to request removal of your Personal Information from their database.
10. INFORMATION SECURITY. We seek to keep your Personal Information secure and implement reasonable technical, administrative, and physical safeguards to help us protect such information from unauthorized access, use, and disclosure. We use industry-standard encryption technology to provide for the security of customer credit card information. However, no method of electronically transmitting or storing data is ever completely secure, and therefore, we cannot guarantee that your Personal Information will never be accessed, used, or disclosed in a manner that is inconsistent with this Policy.
You are responsible for maintaining the confidentiality of your online user password and account login information (if applicable). We encourage you to set a secure password that is difficult for others to guess, and change your password on a regular basis to help ensure your account remains secure.
In the event that any Personal Information under our control is compromised as a result of a breach of security, Luminary Works will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
11. LINKS, THIRD PARTY WEBSITES, AND SOCIAL MEDIA PLATFORMS. Our Online Services and communications may contain links to other websites and social media platforms such as Twitter, or LinkedIn (“Linked Sites”). We are not responsible for the privacy practices, policies, or content of any Linked Sites, even if you navigate to them from our Online Services or other communications. This Privacy Notice does not apply to any Linked Sites. We have no control over the collection or use of information, including Personal Information, on any Linked Site. We encourage you to read and understand the privacy practices of any Linked Sites that you visit.
12. CALIFORNIA DO NOT TRACK NOTICE. At this time, there is no worldwide uniform or consistent industry standard or definition for responding to, processing, or communicating Do Not Track signals. Thus, our Online Services are unable to respond to Do Not Track Signals.
13. CHILDREN’S PRIVACY. We do not knowingly collect Personal Information online from children under the age of 13 without parental or guardian consent. Please contact us via the Contact Information provided above if you believe we may have collected such information without parental or guardian consent or other than in a manner authorized by law, and we will work to remove this information.
14. EMAIL SECURITY. “Phishing" is a scam designed to steal your Personal Information. If you receive an email that looks like it is from us asking you for your Personal Information, please notify us as provided above in the Contact Information section.
END OF PRIVACY POLICY
Contact Information
If you have any questions about this Policy or our use of your Personal Information, please contact us by any of the following methods:
Email: [email protected]
Address: Luminary Works, LLC, 1579 Monroe Dr. NE, Suite 808, Atlanta, GA 30324, USA
1. ABOUT THIS POLICY. This Privacy Policy (“Policy”) describes the information privacy practices of Luminary Works, LLC, (“Luminary Works,” “we,” or “us,” or “our”) and is posted on our websites, mobile applications, and online services (“Online Services”). It covers the information that we collect about you, how we use and share this information, and your choices regarding our collection and use.
If you have any questions or concerns regarding this Policy, please contact us using the methods described above.
By accessing our Online Services, requesting or being a Customer of our Services, communicating or otherwise interacting with us, You acknowledge that You have read, understood, and agree to our collection, storage, use, and disclosure of your Information as described in this Policy.
This Policy applies to information collected about You by Luminary Works and our business partners and third party service providers. As used herein, “Personal Information” means information that personally identifies you, and “Non-Personal Information” means information that relates to you but does not directly identify you. “Information” is collectively used herein to refer to both Personal Information and Non-Personal Information. This Policy does not apply to any third parties or any websites that might be linked to our Online Services or products.
2. CHANGES TO THIS POLICY. We may update this Policy from time to time effective upon posting the revised Policy, along with the date on which it was most recently updated, on our Policies page. Please periodically review this Policy for updates. If a change to this Policy materially affects the use or disclosure of your Personal Information, we will notify you by placing a more prominent notice on our homepage located at http://www.luminaryworks.com. By continuing to use our Online Services, order Services, provide us information, or otherwise interact with us thereafter, you agree to accept such changes to this Policy. Please contact us as described above if you would like information regarding any Policy changes.
3. REFERENCE TO ADDITIONAL POLICIES. Please take a moment to review the Luminary Works Online Acceptable Use Policy. This policy contains additional details about the content on the Luminary Works Sites.
4. VISITORS FROM OUTSIDE THE UNITED STATES. Our Online Services are operated and Services provided from the United States and are subject to the applicable state and federal laws of the United States. If you are located outside of the United States, please be aware that any Information you provide to us will be transferred to servers located in the United States and in other countries around the world. Through our third-party partners, such as Google and other service providers, we may store and process your Personal Information on a server located outside the country where you live. By using our Online Services, you are consenting to the use and disclosure of your Information in accordance with this Policy and subject to United States law, which may not provide the same level of protections as the laws of your country.
5. INFORMATION COLLECTED. Luminary Works and our business partners and third party service providers collect Information about you from a variety of sources, including Personal Information you provide directly to us and Information we collect about you when you access or use our Online Services and otherwise interact with us. We also collect Information about you from third parties including other online services, and from our business partners and third party service providers. We may combine any of the Information collected about you for the purposes described in this Policy.
5a. Personal Information. We collect Personal Information (such as your name, address, telephone number, email address, financial and credit card information) when you pay an online invoice; join our mailing list; contact or communicate with us; participate in surveys; enter contests; submit a testimonial; access or use our website pages or accounts on any third party social media platforms; provide or submit comments, suggestions, or other content to us; and/or otherwise interact with us online or by phone, mail, or in person.
5b. Information Collected Automatically. Our Online Services, email messages, and advertisements use various tracking technologies that may include cookies, log file information, web beacons, and location data, (collectively, “Data Collection Tools”) to automatically collect Information from you. We, along with our third party business partners and service providers, use Data Collection Tools for a variety of purposes, including enhancing your online experience and our product offerings. We treat Information automatically collected as Non-Personal Information. Please see below for more information regarding the Data Collection Tools that we may use.
Cookies: Luminary Works and some of its business partners use "cookies" on our Online Services. A cookie is a small piece of data that is sent to your Internet browser from a Web server and stored on your computer's hard drive. We use cookies to identify the areas of our Online Services you have visited or customized, so the next time you visit us those pages may be readily accessible.
Log File Information: Log file information is automatically reported by your browser or mobile device each time you access our Online Services. When you use our Online Services, servers may automatically record certain log file information such as your web request, Internet Protocol (IP) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with Linked Sites, domain names, landing pages, pages viewed, and other such information.
Web Beacons: When you use our Online Services, we may employ web beacons (also known as clear gifs) which are used to anonymously track your online usage patterns. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information facilitates more accurate reporting and improvement of our Online Services.
Location Data: When you access our Online Services via a mobile device, we may access, collect, monitor, and/or remotely store information regarding your mobile device, as well as real-time “location data,” which may include GPS coordinates. Location data may convey to us information about how you browse and use our Online Services.
Online Analytics: We use third party analytics tools to help us measure traffic and usage trends for our Online Services. These tools collect Information sent by your browser or mobile device, including the pages you visit and other Information that assists us in improving our Online Services and offerings.
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), on certain Online Services. Google Analytics collects information such as how often you visit our Online Services, what pages you visit within the Online Services, and what other sites you visited prior to coming to the applicable Online Service. We use the information provided by Google to improve our Online Services. For more information regarding how Google collects, uses and shares your information please visit http://www.google.com/policies/privacy/partners/.
5c. Information We May Receive From Third Parties. We may receive Information about you from third parties such as our business partners and service providers. We may also obtain other Information about you such as change of address or contact information from commercially or publicly available sources.
6. HOW WE USE YOUR INFORMATION. Luminary Works uses your Information that we collect, including Personal Information, for a variety of business purposes, including:
- Providing our Services to you;
- Processing payments;
- Providing our Online Services to you;
- Processing, creating, and managing your accounts with us;
- Communicating with you;
- Improving and customizing our Services, Online Services, promotions, surveys, communications, and advertisements;
- Responding to your inquiries and comments;
- Customer service problems;
- For internal operations such as enhancing our Service offerings, marketing efforts, and to conduct research and analysis;
- Developing new Services and promotions;
- For marketing purposes;
- To prevent fraud or potentially illegal activities;
- To enforce our Master Services Agreement, Project Services Agreements, and Online Acceptable Use Policy;
- To comply with applicable laws, regulations, and legal process; and/or
- To protect the security and integrity of our business, Online Services, customers, and third party business partners and service providers.
We may combine all the Information we collect or receive about you for any of the foregoing purposes.
7. INFORMATION SHARING AND DISCLOSURE. We do not share, sell, or license your Personal Information to third parties for their marketing purposes.
Luminary Works will share and disclose your Personal Information under the following circumstances:
- With third party service providers for the purposes of development, maintenance, and support of our Online Services; credit card processing; and marketing research and analysis;
- With third party business partners in connection with our Online Services, fulfillment of Services, and for marketing purposes;
- To comply with law, a court order, or other legal process, or in connection with a legal investigation;
- As may be necessary to protect the rights and interests of Luminary Works, its third party business partners and service providers, and our and their respective employees, customers, visitors, users, or any other person or entity;
- To enforce our Master Services Agreement, Project Services Agreements, Online Acceptable Use Policy, and any other applicable terms and conditions and other agreements;
- In the event of a corporate transaction, such as a merger or acquisition;
- In aggregated or other non-personally identifiable form; and/or
- In accordance with your consent.
8. USER POSTS. Any Information that you post to on our Online Services, such as Testimonials, or to social media platforms such as Twitter and LinkedIn may be seen, collected, and used by anyone who has access thereto. You are responsible for all actions resulting from any Information, including Personal Information, which you post via our Online Services or social media platforms. Please remember that any Information you share or otherwise post becomes public information, is not subject to this Policy, and Luminary Works is not responsible for the results of such postings.
9. YOUR CHOICES. We provide you with the opportunity to update and/or delete certain Personal Information and to opt-out of having your Personal Information used or disclosed for certain purposes. For example, you may:
- Choose whether to receive promotional email messages from us.
It may take several weeks for your request to become effective. If you continue to receive our communications after expressing an opt-out preference, please let us know so that we can investigate the situation. We will, however, continue to send transaction-based emails, if applicable.
Please be aware that, if you do not allow us to collect and use your Personal Information, we may not be able to deliver certain offerings to you.
9a. Data Collection Tools. You may be able to opt out of the automatic collection of some Information by referring to your web browser’s or mobile device’s options or settings menu. However, doing so may disable many of the portions, features, or functionality of our Online Services. For example, most web browsers automatically accept cookies, but you have the choice to set your browser to accept or reject cookies. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences or visit http://www.allaboutcookies.org for more information.
9b. Google Analytics. Google provides users choice on how their data is collected by Google Analytics by developing an Opt-out Browser Add-on which can be located at: http://tools.google.com/dlpage/gaoptout. By installing this Add-on, no information is being sent to Google Analytics.
9c. Location Data. You may opt out from allowing us to have access to your location data by adjusting the permissions in your web browser’s or mobile device’s options or settings menu, though some features of our Online Services may not function properly if use or availability of location data is impaired or disabled.
9d. Third Party Service Providers. If you have submitted your Personal Information on a page provided in conjunction with one of our third party business partners or service providers, your Personal Information may also be maintained by such partner or the service provider. You will need to contact them separately to request removal of your Personal Information from their database.
10. INFORMATION SECURITY. We seek to keep your Personal Information secure and implement reasonable technical, administrative, and physical safeguards to help us protect such information from unauthorized access, use, and disclosure. We use industry-standard encryption technology to provide for the security of customer credit card information. However, no method of electronically transmitting or storing data is ever completely secure, and therefore, we cannot guarantee that your Personal Information will never be accessed, used, or disclosed in a manner that is inconsistent with this Policy.
You are responsible for maintaining the confidentiality of your online user password and account login information (if applicable). We encourage you to set a secure password that is difficult for others to guess, and change your password on a regular basis to help ensure your account remains secure.
In the event that any Personal Information under our control is compromised as a result of a breach of security, Luminary Works will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
11. LINKS, THIRD PARTY WEBSITES, AND SOCIAL MEDIA PLATFORMS. Our Online Services and communications may contain links to other websites and social media platforms such as Twitter, or LinkedIn (“Linked Sites”). We are not responsible for the privacy practices, policies, or content of any Linked Sites, even if you navigate to them from our Online Services or other communications. This Privacy Notice does not apply to any Linked Sites. We have no control over the collection or use of information, including Personal Information, on any Linked Site. We encourage you to read and understand the privacy practices of any Linked Sites that you visit.
12. CALIFORNIA DO NOT TRACK NOTICE. At this time, there is no worldwide uniform or consistent industry standard or definition for responding to, processing, or communicating Do Not Track signals. Thus, our Online Services are unable to respond to Do Not Track Signals.
13. CHILDREN’S PRIVACY. We do not knowingly collect Personal Information online from children under the age of 13 without parental or guardian consent. Please contact us via the Contact Information provided above if you believe we may have collected such information without parental or guardian consent or other than in a manner authorized by law, and we will work to remove this information.
14. EMAIL SECURITY. “Phishing" is a scam designed to steal your Personal Information. If you receive an email that looks like it is from us asking you for your Personal Information, please notify us as provided above in the Contact Information section.
END OF PRIVACY POLICY